Updated — January 2026

Privacy Policy 198kiss — Your Personal Data Protection Is Our Priority

We understand that your trust begins with how we handle your personal information. This document transparently explains what we collect, how it is used, and your rights as a user.

This Privacy Policy was last updated on 1 January 2026. Any significant changes will be communicated via notifications in your account.

256-bit SSL Encryption PDPA Compliance Secure Servers No Data Sales Regular Security Audits

Important Note: By using the 198kiss platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document in full to fully understand our privacy practices.

1

Introduction

198kiss values the privacy of every individual who uses our platform. This Privacy Policy explains how we — as the platform operator — collect, store, use, and protect your personal information when you register, log in, and use any of the services we offer.

This policy applies to all users of the 198kiss platform, including the official website, mobile apps for iOS and Android, and all our official communication channels. "Personal data" in the context of this document refers to any information that can be used directly or indirectly to identify you as an individual.

198kiss operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring that your personal information is handled responsibly, securely, and transparently at all times.

If you have any questions about how we handle your personal data, the 198kiss customer support team is available via live chat 24 hours a day.

2

Types of Personal Data We Collect

198kiss collects personal information from you through several means — directly from you during registration, automatically through your use of the platform, and in some cases from trusted third-party sources. Below is a detailed breakdown of the data we collect:

Data Category Example Information Collection Methods
Personal Identity Full name, identification card number, date of birth, gender Direct registration
Contact Information Email address, phone number, residential address Direct registration
Financial Data Bank account number, bank name, deposit and withdrawal records Registration & transactions
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Games played, total wagering amount, session duration Automatic
KYC Data Copy of identity card, selfie, proof of address Upon request

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, political views, or religious beliefs unless specifically required to fulfil a legal obligation.

3

How We Use Your Data

Every piece of information we collect is used for specific and legitimate purposes. 198kiss does not use your data for any purpose beyond the scope stated here without first obtaining your additional consent.

  • Account management: Create and maintain your account, process registration, and verify your identity.
  • Transaction processing: Process deposits, verify withdrawals, and accurately manage your financial records.
  • Platform security: Detect and prevent fraud, money laundering, and platform abuse.
  • Legal compliance: Fulfil reporting requirements to relevant authorities in accordance with applicable laws.
  • Service improvement: Analyse usage patterns to improve the overall user experience and platform performance.
  • Service communications: Send important notifications, account information, and service updates.
  • Customer support: Handle inquiries, complaints, and assistance requests more effectively.
  • VIP programme & promotions: Determine eligibility for promotional offers and member rewards programmes.

Your data never used for third-party advertising, sold to other companies, or shared for marketing purposes without your explicit consent.

4

Data Sharing with Third Parties

198kiss does not sell, rent, or trade your personal data to third parties for commercial purposes. However, in certain situations, we may need to share your information with the following parties for legitimate reasons:

  • Payment processors: Financial institutions and digital wallet providers required to process your deposits and withdrawals. They only receive the information necessary to complete each transaction.
  • Identity verification providers: Trusted third-party KYC services to verify your identity documents for legal compliance purposes.
  • Game providers: Companies such as Pragmatic Play, PG Soft, and Habanero may receive the game session data required to deliver their services — but not your full personal information.
  • Legal authorities: Law enforcement agencies or regulatory bodies when we are required to do so under Malaysian law.
  • Anti-fraud services: An independent fraud detection system that helps us protect all members from suspicious activity.

All third parties we work with are required to adhere to data protection standards equal to or higher than our own, and they are not permitted to use your data for any purpose other than what is specified in our service agreements.

5

Data Security Measures

We invest seriously in security infrastructure to ensure your personal and financial data is always protected. The security measures we have implemented include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the highest industry-standard encryption.
  • Two-factor authentication (2FA): An additional layer of protection for account login that you can enable through your account settings.
  • Strict access controls: Only authorized personnel may access your personal data, and every access is logged for audit purposes.
  • Regular security audits: Our systems undergo independent security assessments on a regular basis to identify and address any vulnerabilities.
  • 24/7 Monitoring: Our security team continuously monitors systems to detect any unusual activity.
  • Secure data storage: All data is stored on servers protected by multi-layered firewalls and strict physical controls.

While we implement the best security measures available, no system can be guaranteed 100% secure. We encourage you to use a strong password, avoid sharing your login credentials, and report any suspicious activity to our customer support immediately.

6

Cookies and Tracking Technologies

The 198kiss platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions smoothly. Below are the types of cookies we use:

  • Essential cookies: Required for basic platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function without them.
  • Performance cookies: Collect information about how you use the platform to help us improve overall performance and user experience.
  • Functionality cookies: Save your preferences such as language, display settings, and login information to make repeat visits more convenient.
  • Analytics cookies: Helps us understand aggregate (not individual) usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect specific functionality within the 198kiss platform.

7

Data Retention Period

198kiss retains your personal data for as long as your account is active or as long as it is needed to deliver services to you. Once you close your account, we retain certain information for defined periods based on legal and operational requirements:

  • Financial transaction records: Retained for 7 years after the transaction date in accordance with Malaysia's taxation and anti-money laundering legal requirements.
  • KYC documents: Retained for 5 years after account closure for compliance and potential investigation purposes.
  • Support communication logs: Retained for 2 years for reference and dispute resolution.
  • Session and usage data: Retained for 12 months for analytics and service improvement.

Once the designated retention period has ended, your data will be permanently deleted or anonymised so that it can no longer be personally associated with you.

8

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 198kiss. We are committed to facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data subject to legal retention obligations.

Right to Object

You may object to the processing of your data for any purpose unrelated to core services.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.

To submit any request related to your rights, please contact our customer support team via live chat within the platform. We will process your request within 14 working days from the date of receipt.

9

Child Protection

The 198kiss platform is strictly for individuals aged 21 years and above only. We do not intentionally collect any personal data from children or individuals below the specified age.

If we discover that we have unintentionally collected personal information from a minor, we will take immediate steps to delete that information and close the associated account. Parents or guardians who find that their child has registered on this platform are requested to contact our customer support immediately.

If you suspect that someone under the age of 21 is using this platform, please report it to our support team immediately so action can be taken.

10

Amendments to This Privacy Policy

198kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in laws, technology, or our operational practices. When we make significant changes, we will notify you through:

  • In-platform notifications when you are logged into your account
  • Email notification to your registered email address
  • Clear notice displayed on the platform's home page

The new effective date will be stated at the top of this document. Continued use of the 198kiss platform after any amendment is published will be considered acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you disagree with any changes, you have the right to close your account before the changes take effect.

11

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how 198kiss handles your personal data, we encourage you to contact us directly. Our team is ready to assist and will ensure every inquiry is addressed appropriately.

You may reach our Data Privacy Officer through the following methods:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the platform
  • Email: [email protected] (displayed for reference only)
  • Your account: Via the "Contact Us" section in your account settings

We are committed to responding to all privacy-related inquiries within 5 working days. For more complex cases requiring further investigation, we will keep you informed of the case progress within the designated timeframe.

Your privacy is our responsibility. Every privacy-related complaint will be handled with full confidentiality and professionalism by our experienced Data Privacy Officer.

Six Pillars of Data Protection at 198kiss

Data protection is more than a legal obligation — it is part of our responsibility to every member who trusts this platform.

End-to-End Encryption

Every bit of data moving between your device and our servers is encrypted with 256-bit SSL encryption — the same standard used by international banking institutions.

No Data Sales

This is an absolute guarantee — your personal data is never sold, rented, or traded to any third party for commercial purposes under any circumstances.

PDPA Compliance

All data handling practices at 198kiss fully comply with Malaysia's Personal Data Protection Act 2010, providing you with strong legal protection.

Regular Security Audits

Our security infrastructure is regularly assessed by independent auditors to identify and address any vulnerabilities before they can be exploited.

Minimum Data Collection

We only collect data that is genuinely necessary to deliver our services. No excess data is gathered simply because it might be useful in the future.

You Are in Control

You have full rights to access, correct, and request the deletion of your data. All requests are processed promptly and without unnecessary barriers.

Your Data is Safe. Your Experience is Guaranteed. Join 198kiss Today.

Now that you understand how we protect your privacy, you can enjoy all 198kiss games and services with complete confidence.

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This platform is for individuals aged 21 and above only. Please read Responsible Gaming Policy ours.

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